FAQ

Frequently asked questions

If your question isn't here, message us on WhatsApp — we reply the same day.

Hiring

How does the hiring process work?

You talk to the team on WhatsApp, we schedule a free 30-minute diagnosis call, send a proposal within 48h and start the following week.

Do you work with a contract?

Yes. Every project comes with a formal contract, detailed scope, timeline and NDA.

Do you accept installment payments?

Yes. Up to 3 interest-free installments or 12x by card. Monthly subscriptions can be cancelled at any time.

Deadlines

Average timeline for an institutional website?

15 business days from brief to launch.

And for a mobile app?

MVPs in 45 calendar days. Complex apps in 60 to 90 days.

Technology

What technologies do you use?

React, TypeScript, Next.js, TanStack, Node, Supabase, PostgreSQL, Tailwind and edge (Vercel/Cloudflare). AI via OpenAI, Anthropic and Gemini.

Do I own the source code?

Yes. A private Git repository with full history.

Support

Is there support after delivery?

30 days of free support. After that, monthly plans with SLA.

Do you offer hosting?

Yes. Global edge with CDN, SSL and backups. Institutional websites include 1 year.

AI

How does AI integration work?

State-of-the-art LLMs with retrieval over your data. Setup in 15-30 days with a metrics dashboard.

Is it safe to let AI answer customers?

Yes, with a human in the loop, guardrails and full logs for auditing.